Most agencies end up hosting client sites without ever deciding to run servers. I look after the servers, and you get white-label reports and a status page in your agency's name, ready to send to clients.
The client thinks you run their hosting. You think the host does. The host thinks you do.
Until a client rings to say their site is down. I set sensible checks and answer them.
Security updates on a schedule, with reboots in a window your clients never notice.
A backup that has never been restored is a hope. I test restores and write down how long they take.
Sites on end-of-life PHP or Ubuntu, waiting for a quiet month that never comes. I plan the moves and do them.
Upgrades and migrations →Uptime, certificates and checks across every client site, under your agency's name.
What was checked, what was fixed and what's coming up, in your branding, ready to forward.
Monitoring tells me first. When a client site has a problem I usually already know and am working on it, and you get a short note on why it happened.
A UK digital agency hosting many client sites, on servers added over the years by different people.
Monitoring, patching and incident cover for every server, and a plan for moving the older servers onto current releases.
Eight years on, the agency sells hosting without anyone in-house looking after servers.
"He has consistently delivered exceptional server management for us. His knowledge is second to none and he always responds very quickly."
Thom Bennett · The Lift Agency"Quite simply, I couldn't run my business without him."
Susan Hare · PB Hosts"He understands our setup, responds clearly when we need help, and gives us confidence that our servers are properly looked after."
Frank Lauridsen · design'r'usYou get a written quote after a short call.
A 15-minute call. Tell me roughly what you run and I'll tell you what looking after it would cost.